Help & FAQs
How can I place an order?
You can place an order by contacting us directly or through our official sales channels. Our team will guide you through the process and assist you with product availability and pricing.
What products do you offer?
EI Traders offers a variety of retail products carefully selected to meet quality and market standards. Our product range may expand over time to better serve customer needs.
Do you offer bulk or wholesale pricing?
Yes, we provide competitive pricing for bulk and repeat orders. Please contact us to discuss your requirements and receive a customized quote.
What are your delivery timelines?
Delivery timelines depend on product availability and location. We strive to ensure timely and reliable delivery and will share estimated timelines at the time of order confirmation.
What payment methods do you accept?
We accept standard payment methods as agreed during order confirmation. For payment details, please contact our support team.
How can I contact customer support?
You can reach our support team via phone, email, or our website contact form. We are happy to assist you with any queries or concerns.
What if I have an issue with my order?
Customer satisfaction is our priority. If you experience any issue with your order, please contact us immediately and we will work to resolve it promptly.
